Q. Question: Could you please tell me the difference between 5 year guaranty ( STAR TECH PLUS ) , 7 guaranty (TI TECH PRO) and 10 year guaranty ( TI SHAPE PLUS)
Answer:
The storage of 5 year guaranty is: electric storage water heater with enamelled tank and Total Safety System
-The storage of 7 year guaranty is: electric storage water heater with Titanium Enameled tank, ELCB safety device and Total Safety System.
-The storage of 7 year guaranty is: electric storage water heater with BEST electronic safety technology, Titanium Enameled tank, ELCB safety device and Total Safety System
Q. Question: What are advantages of safety valve and its appropriate installation?
Answer:
Safety valve allows one way flow of cold water into the tank.
- When pressure in tank arises (due to water heat or increase of pressure of water flow in, released valve would be activated to reduce damages to tank.
- Installation: fit the valve into the cold water inlet with only 4-5 screwing.
- Safety valves is a non-adjusting device. With in let pressure is lower than 0.2 at, a pressure pump is required
Q. Question: What are appropriate manual guides after the installation?
Answer:
- After the installation, supply fully inlet of cold water to the tank by opening water devices and inlet valves
- Checking conjuction for water leakage.
- Turn on the heater (by switching on/off button)
Q. Question: What is appropriate usage of hot water?
Answer:
A – Mixing cold water and hot one
- Open cold water valve before the hot one to get a desired hot water.
Q. Question: What is appropriate maintenance after a long non working time?
Answer:
- Cut the power off.
- Replace wholly the water inside the tank by opening inlet and outlet water valves simultanousely.
Q. Question: What are advantages of magnesium anode and its estimated durability?
Answer:
: - Magnesium anode gives long life to the tank, protecting it by the attack of water impurities, which can cause the perforation of the tank.
Magnesium anode is eroded and supposed to be replaced once a year or 2 years’ time
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North :
Ariston Thermo Vietnam.
D3 – Tien Son IZ, BacNinh
Tel : 0241.3714111
Fax: 0241.3714114		 Central :
Representative at DaNang.
20 Nguyen Van Linh Str., DaNang
Tel : 0511.3584749
Fax: 0511.3584749		 South:
Representative at HoChiMinh.
S. 201, KimDo Office Building
123 Le Loi Avenue, Ben Thanh Ward, District 1, HoChiMinh
Tel : 08.38226430
Fax: 08.38226431



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